Effective Date: August 26, 2025

Welcome to Reelcruit! These Terms and Conditions of Use (“Terms”, “Agreement”) are a legal agreement between you (“User”, “Employer”, “Candidate”, “Recruiter”, “Client”, “you”, “your”) and Reelcruit Inc. (“Reelcruit”, “we”, “us”, “our”).

These Terms govern your access to and use of our proprietary online recruitment platform and all related services, websites, software, applications, content, and tools (the “Platform” or “Services”).

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Platform.

1. Definitions and Interpretation

In these Terms, unless otherwise specified:

“Account” means a registered account created on the Reelcruit Platform.

“Candidate” means an individual who creates a profile, provides information, or otherwise participates in the recruitment process through Reelcruit.

“Employer” means a business, recruiter, or hiring manager using Reelcruit to create job postings, invite talent, or manage candidates.

“User” means any individual or entity accessing or using the Platform, including Employers, Candidates, or authorized representatives.

“Confidential Information” means all non-public, proprietary, or sensitive information disclosed by one party to another under this Agreement, including business, financial, technical, or candidate-related data.

“Law 25” means An Act to modernize legislative provisions as regards the protection of personal information (Quebec).

“PIPEDA” means the Personal Information Protection and Electronic Documents Act (Canada).

“GDPR” means the General Data Protection Regulation (EU/EEA).

“CCPA” means the California Consumer Privacy Act (U.S.).

“Fees” means subscription, service, or usage charges applicable to the Employer’s use of the Platform.

“Force Majeure Event” means an event beyond a party’s reasonable control, including natural disasters, cyberattacks, strikes, pandemics, or government action.

2. Eligibility

You must be at least 16 years old (or the legal working age in your jurisdiction) to use the Platform.

Employers must be duly incorporated, registered, or otherwise authorized legal entities with the authority to enter into binding agreements.

By using the Platform, you represent and warrant that:

You have the authority to bind yourself or your organization to these Terms.

Your use of the Platform does not violate any applicable law or regulation.

3. Description of Services

Reelcruit provides technology-based solutions for recruitment, including:

Job Matching Algorithm – AI-powered candidate-job compatibility scoring.

Job Management – Employer tools for job creation, candidate review, match acceptance/rejection.

Invite Talent – Employers can upload resumes, invite candidates, or use QR codes at events.

Candidate Profiles – Candidates create standardized profiles highlighting skills, preferences, and experience.

Communication Tools – Employers and candidates may exchange messages within the Platform.

Your Use Of Communications Features of the Services

Reelcruit is the provider of Services for your use, which may include certain communications features such as SMS, MMS, email, voice call capabilities and other methods. You agree that:

You are exclusively responsible for all communications sent using the Services, including compliance with all laws governing those communications and you agree that you understand and will comply with those laws.

You understand that your use of the Services may violate applicable laws if you do not comply with them. Reelcruit is not responsible for your compliance with laws and does not represent that your use of the Services will comply with any laws. You should consult a lawyer for legal advice to ensure your communications comply with applicable law.

Reelcruit is a technology platform for recruiting. Reelcruit does not originate, send, or deliver any communications to any recipient via SMS, MMS, email, or other communication method;

You, not Reelcruit, are the maker or initiator of any communications. You control the message, timing, sending, fraud prevention, and call blocking. The Service is purely reactive and sends messages only as arranged and proscribed by you. All communications, whether, without limitation, SMS, MMS or email, are created by and initiated by you and/or your Clients, whether generated by you or sent automatically via the Services at your direction.

Any customer data provided to Reelcruit through any means, including without limitation, by inbound text, data imports, tablet sign-ins, API calls or manual entry, only includes data from individuals who have explicitly opted into your communications program and have explicitly agreed to receive your communications (whether by SMS, MMS, email, voice communication or other method) in accordance with applicable law.

Reelcruit is a technology platform for recruiting. We do not act as an employer or guarantor of employment. Hiring decisions remain solely the responsibility of Employers.

4. Account Registration and Security

To access the Platform, you must create an Account by providing accurate, current, and complete information.

You agree to:

Maintain the confidentiality of your login credentials.

Immediately notify Reelcruit of any unauthorized use or security breach.

Ensure that your Account is used only by you or authorized representatives of your company.

Reelcruit reserves the right to suspend or terminate accounts if inaccurate, fraudulent, or unlawful information is provided.

5. Acceptable Use Policy

You agree that you will not:

Violate any applicable laws, regulations, or professional standards.

Post false, misleading, discriminatory, defamatory, or illegal content.

Upload malicious code, viruses, bots, scrapers, or automated tools.

Attempt to reverse engineer, copy, or replicate Reelcruit’s algorithms.

Sell, resell, sublicense, or exploit the Platform for unauthorized commercial purposes.

Collect personal information of candidates or employers without lawful basis and consent.

Use Reelcruit to send unsolicited communications, spam, or marketing messages in violation of Canada’s Anti-Spam Legislation (CASL) or other anti-spam laws.

Violation of this Acceptable Use Policy may result in account suspension or permanent termination.

6. Subscription Plans and Payment

Subscription Fees: Employers may subscribe to paid plans (e.g., Essential, Growth). Subscription details and pricing are displayed at checkout.

Billing: Fees are billed in advance on a monthly or annual basis. All payments are non-refundable, except as required by law.

Taxes: All fees are exclusive of applicable taxes (GST, QST, VAT, sales tax). You are responsible for all taxes arising from your use.

Changes: We may modify pricing or features with prior notice. Continued use after notice constitutes acceptance.

Late Payments: Overdue accounts may result in suspension or termination.

  i.        Fees. If you choose to purchase one or more of the Services provided on the Platform, you agree to pay all fees (“Fees”) associated with the Services. Our monthly subscription provides tiered pricing for different levels of Services and products based on the Services you choose to use. It is also possible to pay the price in a single payment with our annual subscription. In addition to our monthly or annual subscription Services, you may purchase add-in Services for a one-time Fee or recurring subscription Fees. Fees may change from time to time. All Fees are exclusive of any applicable communications service or telecommunication provider (e.g., carrier) fees or surcharges (collectively, “Communications Surcharges”). You will pay all Communications Surcharges associated with your use of the Services. Communications Surcharges will be shown as a separate line item on an invoice. All Fees and Communications Surcharges are nonrefundable.

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       ii.        Any charges incurred by your purchase or use of the Services will be billed to the credit card we have on file. In the event you sign up for a Service that is ongoing and incurs recurring charges (such as a subscription), such charges will be billed in advance of Service. You agree to provide us with accurate and complete billing information, including valid credit card information, your name, address, and telephone number, and to provide us with any changes in such information within 10 days of the change.

       iii.        If you are passing the obligation to pay Platform-related Fees to your Clients, you are solely responsible for all related transactions, including but not limited to refunds and charge backs of such Fees that are passed on. Reelcruit is not responsible for resolving issues related to costs passed on to your Clients. Any fees passed on to Clients or other third parties must be amounts charged by Reelcruit, without increase or markup.

      iv.        Taxes. You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform, including all Taxes associated with the Services you order and any transactions you conduct with your Clients. Reelcruit may collect Taxes from you as part of the Fees as it deems appropriate, and all determinations regarding what Taxes to collect are final. Reelcruit may recalculate and collect additional Taxes from you if it determines at any point that they are due. You will indemnify Reelcruit for all Claims related to Taxes that are associated with your activities on the Platform, including any Taxes related to your transactions with your Clients, as described in Section 19. Taxes, like all Fees, are non-refundable.

     v.        Overdue Amounts. If, for any reason, you refuses to pay the amount owed for the Services you have purchased, you agree that we may suspend or terminate performance of Services or delivery of products and may require you to pay any overdue Fees and other amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.

     vi.        Payment Disputes. You will notify us in writing within sixty (60) days of the date we bill you for any invoiced charges that you wish to dispute. You must pay all invoiced charges while the dispute is pending or you waive the right to pursue the dispute. Where you are disputing any fees, you must act reasonably and in good faith and cooperate diligently with us to resolve the dispute. All TierPeak determinations regarding your obligation to pay invoiced charges are final.

     vi.        No Refunds. Except as described below, all Fees assessed by Reelcruit are non-refundable, and Reelcruit does not provide Fee refunds or credits for partially used or unused subscriptions. If you sign up for a Service subscription but do not access the Service or Platform, you are still responsible for all Fees during the term of your subscription. If Reelcruit chooses at its sole discretion to issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

We reserve the right to issue refunds or credits at our sole discretion in the following situations:

      i.        Where we materially modify these Terms of Service or Privacy Notice during a billing period and such modification adversely affects you, we may refund a portion of your subscription Fee equal to the remaining unused term, as we determine appropriate or as may be required by applicable law. To be eligible for a refund, you must provide written notice that (a) identifies your account and (b) requests cancellation of the specific Service. The cancellation will be effective upon our receipt of your notice and our determination that you are authorized to effect such cancellation.

      ii.        Where a modification or interruption of Services adversely affects you and alternative remedies, as specified in these Terms of Service, are not available, we may refund a portion of your paid subscription Fee equal to the remaining unused term of your subscription, as we determine appropriate or as may be required by applicable law.

7. Data Privacy and Compliance

Reelcruit is committed to protecting personal information. Key obligations:

We comply with Law 25 (Quebec), PIPEDA (Canada), GDPR (EU), and CCPA (California).

Candidate data is private by default and shared with Employers only with consent.

Employers are solely responsible for ensuring lawful use of candidate data.

Employers must implement their own privacy notices for their hiring practices.

Cross-border transfers may occur; data stored outside Canada may be subject to foreign laws.

See our Privacy Policy for full details.

8. Confidentiality

Both parties must maintain the confidentiality of proprietary and non-public information.

Confidential Information excludes information that is public, independently developed, or disclosed by legal obligation.

Disclosure is permitted only to employees, contractors, or advisors who need to know and are bound by confidentiality obligations.

9. Intellectual Property

Reelcruit IP: The Platform, software, design, algorithms, and branding remain the exclusive property of Reelcruit.

User Content: Employers retain rights over job postings; candidates retain rights over their data.

By submitting content, you grant Reelcruit a worldwide, royalty-free, non-exclusive license to use and display content solely to provide the Services.

Feedback, ideas, or suggestions provided to Reelcruit may be used without obligation.

10. Service Availability

Reelcruit aims for continuous availability but does not guarantee uninterrupted service.

Scheduled maintenance or technical updates may result in temporary downtime.

We may suspend or limit access to protect the security and integrity of the Platform.

11. Third-Party Services

Reelcruit may integrate with third-party services (e.g., Google Analytics, email services, payment processors).

Use of such third-party services is governed by their respective terms and policies.

Reelcruit is not responsible for third-party service failures or breaches.

12. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind. We disclaim:

Any guarantee that matches will result in successful hires.

Any representation that candidate or employer information is accurate or complete.

Any warranty of uninterrupted, error-free service.

Any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law:

Reelcruit is not liable for indirect, incidental, consequential, punitive, or exemplary damages (e.g., loss of profits, reputational damage, data loss).

Our total liability is limited to the greater of CAD $500 or the amount you paid to Reelcruit in the 12 months preceding the claim.

Employers remain solely responsible for hiring decisions, employment relationships, and compliance with labor laws.

14. Indemnification

You agree to defend, indemnify, and hold harmless Reelcruit, its affiliates, officers, directors, employees, and partners from any claims, damages, losses, or expenses arising out of:

Your use of the Platform.

Your violation of these Terms or applicable law.

Employment-related disputes with candidates.

15. Term and Termination

These Terms remain in effect while you use the Platform.

Reelcruit may suspend or terminate access for:

Violation of these Terms.

Non-payment of fees.

Misuse of the Platform.

You may terminate your account at any time. Fees paid remain non-refundable.

Provisions on IP, confidentiality, liability, indemnification, and dispute resolution survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Quebec, Canada and applicable federal laws.

Disputes shall first be attempted to be resolved amicably.

If unresolved, disputes shall be referred to binding arbitration in Montreal, Quebec, in accordance with the Quebec Code of Civil Procedure.

All claims must be brought individually — no class actions or representative actions permitted.

17. Force Majeure

Neither party shall be liable for delays or failures caused by Force Majeure Events, including but not limited to natural disasters, pandemics, cyberattacks, government actions, or labor disputes.

18. Modifications

Reelcruit may update these Terms at any time.

Continued use after changes constitutes acceptance.

Material changes will be notified by email or notice within the Platform.

19. Contact Information

Reelcruit Inc.

1673 A Av. Aird,

Montréal, QC, H1V 2V4

Email: [email protected]